Basic

Standard

Premium

Users
Number of users 1 5 Unlimited
User Profiles
Custom User Profiles
Online Support
Integrated Help System
Tutorial Walkthroughs
How To Videos
Frequently Asked Questions
Support Forum
Knowledgebase
Help Desk Support
Email with 2 business day response time
Email with 24 hour response time
Email with 4 hour response time
Self Service Portal
Live Chat during business hours
Call back support within 1 business day
24/7 Application Server Monitoring
Dedicated Call in phone line
Customizations
Basic Device Profiles
1 Custom Report
3 Custom Reports
Datapoint Associations
SiteAnalystLive Configurations by device
Alarm Management by email and email to SMS
Enhanced Device Profiles
Custom Device Profiles
Diagnostics
Communication Testing (Ping, Telnet)
Advanced Communication Testing (Trace, Loop)
Device Testing (Using proprietary software)
Remote Device Configuration


Have a question or need a custom quote?

We are here to answer any questions or inquiries you may have about our services or provide you a custom quote. Just give us a call at +1 281 947 5031
or e-mail us at Sales@SiteSystemsSoftware.com.